Privacy Statement

At Bright Stars Education & Training Ltd, we are committed to protecting the privacy and confidentiality of our students and their personal information. This Privacy Statement outlines how we collect, use, disclose, and safeguard the information we obtain from our students and website visitors. By using our tutoring services and accessing our website, you consent to the practices described in this Privacy Statement.

Information Collection and Use:

Personal Information: We may collect personal information such as your name, email address, phone number, and other relevant information when you register for our tutoring services. This information is necessary to provide you with personalized tutoring and to communicate important updates regarding your sessions.
Usage Data: We may collect non-personal information about how you interact with our website and tutoring services, including your IP address, browser type, operating system, and pages visited. This data is used to analyze trends, improve our website, and enhance the overall user experience.

Information Sharing and Disclosure:

Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as processing payments or hosting our website. These providers have access to personal information needed to perform their tasks but are obligated to maintain the confidentiality and security of this information.
Legal Requirements: We may disclose personal information if required to do so by law or in response to valid legal requests, such as a court order or government agency's request.

Data Security:

We take the security of your personal information seriously. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention:

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law. After this period, we securely dispose of the information.

Third-Party Links: Our website may contain links to third-party websites. We do not have control over the privacy practices or content of these websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

Children's Privacy:

Our tutoring services are intended for individuals above a certain age determined by local regulations. We do not knowingly collect personal information from children under this age. If we become aware of any such information being collected, we will take appropriate steps to delete it.

Your Choices and Rights:

You have the right to review, correct, or update your personal information by contacting us. You may also request the deletion of your information, subject to legal and contractual obligations. We will make reasonable efforts to honor your requests, but certain information may be retained for legitimate business purposes or as required by law.

Changes to the Privacy Statement:

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We will post the revised version on our website and indicate the date of the last update. We encourage you to review this Privacy Statement periodically.

If you have any questions or concerns about our privacy practices or this Privacy Statement, please contact us using the contact information provided on our website.

By using our tutoring services and accessing our website, you acknowledge that you have read and understood this Privacy Statement and consent to the collection, use, and disclosure of your personal information as described herein.